Privacy policy

We collect information about you in a variety of ways on the Site. One of the purposes of collecting information about you is to provide you with an efficient, meaningful and personalized experience. For example, we may use your contact information to:

  • Help make the site easier for you to use by not having to enter information multiple times.
  • Help you find information, products and services quickly.
  • Help us create content that is more interesting to you.
  • To inform you of new information, products and services we offer.
  • We collect personally identifiable information such as names, postal codes, addresses, e-mails, telephone numbers, etc., which is voluntarily provided by visitors like you. The information you provide and which is collected is used to complete your order, to keep you informed of promotions, contest results or content such as health tips and recipes that may be of interest to you. We also use this information to communicate with you regarding your customer service questions, returns or any other requests you may have.

    To unsubscribe from our newsletter, please send us STOP by sms or e-mail.

     

    COOKIES / TRACKING / TECHNOLOGY / LOG FILES

    Like many sites, the Site uses cookies and web beacons (also known as invisible GIFs or "action tags") to speed up your navigation of the Site, to recognize you and allow you to access your privileges, and to track your use of the Site.

    1. Cookies are small pieces of information that are stored as text files by your Internet browser on your hard disk. Most Internet browsers are initially configured to accept cookies. You can set your browser to refuse cookies from Web sites or to remove cookies from your hard drive, but if you do so, you will not be able to access or use certain portions of the Site. We need to use cookies to enable you to select products, place them in your shopping cart and purchase them. If you do so, we keep a record of your browsing activity and a record of your purchases. THE SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DISK IN ORDER TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware".

    2. Web beacons help run cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an advertising banner, may function as a web beacon.

    3. We may use the services of third-party companies to help us tailor site content for users or to handle advertising for us. These companies may use cookies and web beacons to measure the effectiveness of advertisements (such as web pages visited or products purchased and in what quantities). Any information collected by these third parties using cookies and web beacons is not linked to any personal information collected by us.

    4. For example, Facebook collects certain information using cookies and web beacons to determine which web pages are visited or which products are purchased. Please note that any information collected by Facebook using cookies and web beacons is not linked to any personal user information collected by us.

    5. . Log files. As with most Web pages, the Site's server automatically recognizes the Internet URL from which you access the Site. We may also retain your IP ("Internet protocol") address, Internet service provider, and date and time for system administration, order verification, internal marketing and system troubleshooting. (An IP address may indicate the location of your computer on the Internet).

     

    USE AND DISTRIBUTION OF INFORMATION

    We want to provide you with excellent service and offer you the best products.

    As a result, we use your personal data to fulfill your order, provide customer service and communicate with you via personalized e-mails and newsletters. We also use this information to improve the layout and content of our site and to enhance our reach and marketing efforts.

    We do not sell, lend, trade or disclose your personal data or banking information to anyone, except for the purpose of fraud prevention or investigation. In this case, we may be asked to share collected data with government agencies or other companies assisting us. We may do so when: (1) authorized or required by law; or (2) when we are trying to protect you from unauthorized transactions or to prevent an unauthorized transaction or potential fraud; or (3) when we are investigating a fraud that has already taken place. This information is never passed on to these companies for commercial purposes.

     

    COMMITMENT TO DATA SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed. Your personally identifiable information is kept secure and encrypted during transmission.

    For payments, we use a certified payment gateway provider. All credit card information is encrypted by the Payment Card Industry Security Standard (PCI-DSS). All payment gateways adhere to the standards set by the PCI-DSS as overseen by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. As a result, we do not view or store your credit card information.

    Although we use industry-standard precautions to protect your personal data, we cannot guarantee perfect security. 100% perfect security does not exist today, either online or offline.

     

    REGISTRATIONS/CORRECTIONS

    If you wish to (a) correct or update your personal data, (b) stop receiving e-mails at your e-mail address and/or (c) delete any personal data we have about you (d) complain or (e) request more information, please send your request to info@argania.ch

     

    UPDATE OF THIS PRIVACY POLICY

    If we change or update this Privacy Policy, we will post those changes and updates on the Site so that you are always aware of what information we collect, use and disclose. We encourage you to check this Privacy Policy from time to time to see if it has been changed or updated.

    If you have any questions about our Privacy Policy, please contact us at info@argania.ch.

    Customer support

    We provide professional after-sales service 7/7 from 9am to 7pm.

    Secure payment

    Payment by invoice, credit card or TWINT.

    Home delivery

    We deliver all orders within Switzerland within 1-2 working days.

    Satisfaction guarantee

    We offer a 90-day money-back guarantee.