Payment & Delivery

Argania offers you a unique payment method, using the 100% secure Stripe and TWINT platform:

- Payment by credit card (Visa, MasterCard, Postfinance card, and American Express)

- TWINT (available for all Swiss banks)

- Payment by invoice (in partnership with MF Group)

Purchase on invoice with partial payment option (POWERPAY)
MF Group / POWERPAY offers the "Payment on invoice" payment type as an independent payment provider. The order invoice simply allows you to pay for your online purchase by invoice. If you decide not to pay on time, you will receive a retroactive monthly invoice with an overview of the order the following month.
When the purchase contract is concluded, POWERPAY takes over the invoice receivable and handles the payment arrangements. When purchasing on account, you accept the POWERPAY terms and conditions in addition to our GTC.(powerpay.ch/en/agb).

 

The consumer guarantees "ARGANIA" that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the order form.

ORDER CONFIRMATION

Contractual information will be confirmed by e-mail at the latest at the time of delivery. The order confirmation serves as the invoice. "ARGANIA" accepts no responsibility for any errors in data entry, and no refund can be requested if the order has already been finalized.

DELIVERY

1. Delivery times
Our orders are dispatched within 24 hours (Mon-Fri) by Swiss Post.

Switzerland: Free delivery in 1-2 working days.

Delivery times are given for information purposes only and are in working days; these depend in particular on the availability of carriers, the order of arrival of orders and available stocks. Our company makes every effort to meet the delivery deadlines it indicates on acceptance of the order, except in cases of force majeure or circumstances beyond its control, such as strikes, frost, fire, storms, floods, without this list being limitative. A delay in delivery does not justify the cancellation of an order, nor does it give rise to any claim for damages.

2. Delivery methods & costs
Shipments are handled by a transport service provider (LaPoste), which delivers them to the delivery address indicated by the customer. The delivery times indicated by the carriers are as follows:
SWITZERLAND, FRANCE, GERMANY, ITALY
Delivery by La Poste directly to your letterbox:
Delivery times: as with all our carriers, the parcel leaves our premises within 1 to 2 days of order confirmation. For orders placed on Friday, the parcel will be dispatched on Monday morning. Please allow 1 to 2 working days for delivery.

3. Reception
The purchaser must check the condition of the packaging and the conformity of the products delivered as soon as the parcel is handed over to him by the carrier or collected from a relay point.
Any claim for non-conformity of the products delivered must be notified by the purchaser, by registered letter with acknowledgement of receipt, within 72 hours of receipt, both to the carrier whose address appears on the delivery note and to our company's Customer Service department. An e-mail may also be sent to us at the following address: info@argania.ch
In the absence of a complaint within the aforementioned time limits, the products will be deemed to be in conformity and accepted by the purchaser.

Customer support

We provide professional after-sales service 7/7 from 9am to 7pm.

Secure payment

Payment by invoice, credit card or TWINT.

Home delivery

We deliver all orders within Switzerland within 1-2 working days.

Satisfaction guarantee

We offer a 90-day money-back guarantee.